Forno Bravo Forum: The Wood-Fired Oven Community

Forno Bravo Forum: The Wood-Fired Oven Community (http://www.fornobravo.com/forum/)
-   Artisan Ingredients (http://www.fornobravo.com/forum/f19/)
-   -   Cento San Marzano's fake? (http://www.fornobravo.com/forum/f19/cento-san-marzanos-fake-6997.html)

jimkramer 06-12-2009 10:19 AM

Cento San Marzano's fake?
 
I have never used San Marzano tomatoes, so I'm not sure what they look like. But when I opened a can of Cento's, with the DOP seal, I found small, perfectly round tomatoes with the skin on. I'm pretty sure they are cherry tomatoes, not San Marzano. Should the real ones be more oval shaped?

krosskraft 06-14-2009 06:49 AM

Re: Cento San Marzano's fake?
 
Check the label carefully with those......I have seen them look very similar but be labelled like "Italian tomatoes" or something like that. They actually sell both I think.

jimkramer 06-14-2009 08:06 AM

Re: Cento San Marzano's fake?
 
These specifically have a large "San Marzano" and "D.O.P" certified" on the can.

acbova 06-15-2009 01:10 PM

Re: Cento San Marzano's fake?
 
I bought a can, I will try to use it for pizza soon and give a report.

jimkramer 06-15-2009 02:57 PM

Re: Cento San Marzano's fake?
 
I contacted the importer. Here is their reply. I guess I'll give them another chance before I report them to the Better Business Bureau.

Please allow me to apologize for the inconvenience and unfortunate situation you experienced with our Cento San Marzano Tomatoes.

We believe a few cases of the tomatoes were mislabeled in error by our manufacturer while switching over product on the production line. Therefore, we are sorry you were disappointed with your recent purchase.

I assure you this was a rare incident where product was mislabeled. Rest assured, we have notified the producer and advised our own quality assurance department to monitor this item more closely.

Thank you for bringing this matter to our attention. In appreciation, we would like to send you a complimentary replacement, cents-off coupons and a copy of our recipe booklet. In order for us to send the replacement by U.P.S., we will need your home mailing address.

Again, please accept our sincere apologies.

ttriche 06-19-2009 12:48 PM

Re: Cento San Marzano's fake?
 
The Better Business Bureau is useless. They are there to placate angry consumers. If you want to straighten out an importer, file a complaint with the FTC. It's cold, but charging $5/can for fake goods is not cool.

I hope it was an honest mistake on their part. My experience with Cento canned San Marzano tomatoes is that they are better than others I have tried, and are plum shaped.


All times are GMT -7. The time now is 01:04 AM.

Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0
2006/10 Forno Bravo, LLC