SP5 Performance

[CanuckJim]

James,

A further update on mixers that may make your heart sink. I contacted the main KitchenAid website about the problems I had with the 600. Response? "We don't deal with Canadian customers." The Canadian KA site has no "Contact Us" button, only a phone number. Tried countless times to phone, but got tired of elevator music and "your call is important to us." Finally talked to a human there today; she "never has had a complaint about our mixers." Wouldn't do anything except direct me to a repair outlet, so I could use the 600 as a "back up." You'll probably appreciate my thoughts on that one. Suggested she surf a bit and find all those outraged people who have bought lousy KA mixers. Shocked and amazed is a proper description.

Called the place where I bought it: no refund without the original box. Didn't keep it, big enough to park my Honda in. They did, however, relax the rules a bit, and I will get an in-store credit for what I paid for that boat anchor. More gear, just what I need.

Don't forget, the KitchenAid slogan is "For the Way It's Made." Huh?

Caveat emptor.

Jim

[james]

But you did get an in-store credit. Better than nothing. What are you going to buy now?

James

[CanuckJim]

James,

Yet another update on the SP5. Good thing is there`s nothing to add. The thing just plain works and works and works, and I`ve worked it pretty hard over the last month. The only thing I`ve found is that when you`re working near the flour limit of this machine, it`s best to add it in two batches, just to keep the dust down to a minimum. Of course, wet ingredients go in first, with the flour on top.

Jim