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Delivery - Forno Bravo Forum: The Wood-Fired Oven Community

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I'm Peter Reinhart! Ask Me Anything! Monday, February 15, 2016 7:00-8:00 pm EST

To kick off our AMA feature, we have invited author, chef and master bread maker and host of Pizza Quest, Peter Reinhart, to be our first host! Peter will be in the Forum on Monday, February 15th, from 7:00 - 8:00 pm EST. If you are unable to be online during the live session, you can post your questions in the sticky post. Peter will answer those questions during the live session on February 15th. You can view Peter's answers to your questions as well as what happened during the live session in the session thread.

Ask Me Anything New Forum Feature

You will notice a new forum at the top of the main page called, "Ask Me Anything". This forum will be used for live one hour "Ask Me Anything" (AMA) sessions hosted by people who are knowledgeable in different areas pertaining to wood fired ovens. How it works:
- Each AMA will have a "sticky" thread where the community can post questions they would like answered during the live session. This will allow everyone to participate even if you can't be online for the live session. These questions will not be answered by the host until the live AMA; if you need an answer quickly, you should post it in the appropriate Forum area for the community to respond.
- Another thread will be posted for the live AMA. Registered users who are logged in during the live session can interact with the host by asking questions and receiving responses.
- The live thread will remain in the AMA forum to view after the session.

We hope you enjoy this new feature! Please let us know if there is a topic that you'd like to have as an AMA and we'll look for a host!

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Delivery

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  • Delivery

    I apologize if this a lenghty post ;
    Last night at 7;30 my casa2g90 was delivered in the Dark. FB states that I am to inspect before carrier has left , otherwise they are not responsible for damage, however the carrier would not stay . He stated his empoloyer instructed to deliver and thats it . I did talk him into staying for for at least a few minutes. The Crate top was not screwed in , and the oven was set up as if it is placed on the stand. I took off all the insulating blanket , and there was the oven . All looked ok , however I could not inspect anywhere else. There is no way I can left these peices to inpsect.
    I called FB at 7:30 eastern time and no answer , Left a message. I am wondering is the flue and morter in the dome ? I could not inspect the floor tile either.

    There is also another statement that states "please examine all the contents of you delivery as soon as possible after receipt and inform us within 10 Days if any items are missing , incorrect of damaged." This statement contradicts the 1st Statement.

    I am wondering has anyone else been through this inspection issue at Delivery ? I appreaciate your time in reading this post . Vincenz

  • #2
    Re: Delivery

    Little late now but. If the driver won't allow you to inspect your goods don't sign the BOL (bill of lading) Or better yet make a note on the BOL that the driver refused to allow you to inspect for damages at the time of delivery. Make sure you get a copy with the drivers signature.

    Hopefully all is well

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    • #3
      Re: Delivery

      They are not contradictory, the first is to check for damage caused by the carrier (and Faith has that called correct), the second is for error on FB's part.

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