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KA customer service is great! - Forno Bravo Forum: The Wood-Fired Oven Community

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Photo Galleries are back! Instructions below.

Dear forum users,
Thank you for your patience with the Photo galleries. We've got your galleries online!
We have finished writing a custom script to migrate the PhotoPlog to vBulletin5’s albums.

Unfortunately V-Bulletin killed the "Photoplogs" in their software upgrade which was unforeseen and we're the first development group to have written a script for getting the galleries back... that said, it took some time to reverse engineer the code and get the albums to move over seamlessly!

Forum users will be able to access their “PhotoPlog” images through their user profile page by clicking on the “Media” tab.
They will also be able to browse other albums by going to the albums page. (On the forum site, there is a link in the black bar beside “Forums” to the albums.)

In order for users to create an album please follow the steps below.
1) Go to user profile page and click “Media”
2) Click Add Photos
3) Enter Photo Gallery Title in the first field
4) Click Upload or Select from Photo Album to add photos
5) Click Post
6) Once posted, the album will be created as a “Topic” on the albums page for the public to see. The topic title will be the “Photo Gallery Title” they created before uploading their photos.


To create this migration path we used vBulletin5’s default album structure. Unfortunately, it won’t work like the “PhotoPlog” but is an album/gallery component on the forum now.
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KA customer service is great!

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  • KA customer service is great!

    I mixed up some dough this AM and noticed some metallic (maybe graphite) residue had dropped on top of it from the mixer. I called customer service and told them of the problem. I though I bought it last November but they said the serial number shows that the warranty had expired. Anyway, without question, they are sending me a brand new unit. You don't see that kind of service very much these days - awesome.

    Les...
    Check out my pictures here:
    http://www.fornobravo.com/forum/f8/les-build-4207.html

    If at first you don't succeed... Skydiving isn't for you.

  • #2
    Re: KA customer service is great!

    I guess they have gotten such a bad rep for their problematic gearboxes that they are making an extra effort.
    My geodesic oven project: part 1, part 2

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    • #3
      Re: KA customer service is great!

      I think you are correct David - when they used plastic gears it was a PR disaster. I don't know how much they saved per unit but they lost a hell of a lot more in sells because of it.

      Les...
      Check out my pictures here:
      http://www.fornobravo.com/forum/f8/les-build-4207.html

      If at first you don't succeed... Skydiving isn't for you.

      Comment


      • #4
        Re: KA customer service is great!

        I'm glad they're replacing it. Mine is a reconditioned one (I've had it for nearly 7 years) and right after I bought it, it made a horrible sound. I called the number indicated on my paperwork- and after having a really silly argument with some woman about whether it was a "grinding" sound vs. just a bad sound (I ended up having to put the phone up to the unit so she could hear it!), they sent me a new one.

        It was never a question of them sending a new one or not, apparently she just had to put down the "correct" noise. The replacement has functioned well under a fair load ever since!
        Elizabeth

        http://www.fornobravo.com/forum/f8/e...html#post41545

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