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Very Disappointed with Service - Forno Bravo Forum: The Wood-Fired Oven Community

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Photo Galleries are back! Instructions below.

Dear forum users,
Thank you for your patience with the Photo galleries. We've got your galleries online!
We have finished writing a custom script to migrate the PhotoPlog to vBulletin5’s albums.

Unfortunately V-Bulletin killed the "Photoplogs" in their software upgrade which was unforeseen and we're the first development group to have written a script for getting the galleries back... that said, it took some time to reverse engineer the code and get the albums to move over seamlessly!

Forum users will be able to access their “PhotoPlog” images through their user profile page by clicking on the “Media” tab.
They will also be able to browse other albums by going to the albums page. (On the forum site, there is a link in the black bar beside “Forums” to the albums.)

In order for users to create an album please follow the steps below.
1) Go to user profile page and click “Media”
2) Click Add Photos
3) Enter Photo Gallery Title in the first field
4) Click Upload or Select from Photo Album to add photos
5) Click Post
6) Once posted, the album will be created as a “Topic” on the albums page for the public to see. The topic title will be the “Photo Gallery Title” they created before uploading their photos.


To create this migration path we used vBulletin5’s default album structure. Unfortunately, it won’t work like the “PhotoPlog” but is an album/gallery component on the forum now.
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Very Disappointed with Service

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  • Very Disappointed with Service

    In April I ordered a FB WFO. After many delays, it finally arrived in late June. It was missing the thermometer that was supposed to be included. The metal stand came without assembly instructions, the carriage bolts did not fit through the cross-members and there is no platform for the oven to sit on. The 315 lbs. oven apparently has to balance on the top of the 4 spindley legs, none of which even had a cap on the end to protect the deck from scratching or gouging. I emailed and called FB for two solid weeks asking them to contact me regarding the missing thermometer and the problem with the stand. There has been absolutely no response. They have completely ignored me. Oh, and as a consolation for having to wait so long for my oven, they promised to send me a tool set gratis. That never arrived either. With many other manufacturers in the market, I wish I had purchased mine from one of them.

  • #2
    Re: Very Disappointed with Service

    I agree, that's unacceptable that they are not available for post purchase support. Did you try calling?

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    • #3
      Re: Very Disappointed with Service

      As I mentioned in my post, I emailed and called repeatedly and left messages for Amber to return my calls to discuss my issues.

      Comment


      • #4
        Re: Very Disappointed with Service

        So has anything been done since then?

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